Frequently Asked Questions
Everything you need to know about styling your home with The Little House Shop.
What are your shipping rates and delivery times?
We offer standard shipping across the UK for £4.95, with free delivery on orders over £75. Most items arrive within 3-5 business days, though larger furniture pieces may require additional time for specialized handling.
What is your return policy for home decor?
We want you to love your purchase. If you are not completely satisfied, you can return any unused items in their original packaging within 28 days of receipt for a full refund or exchange.
Do you ship fragile items like mirrors and ceramics safely?
Yes, we take extra care with fragile goods. Our team uses reinforced packaging and sustainable cushioning to ensure your delicate home accessories arrive in perfect condition.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking link so you can monitor its journey to your doorstep.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also offer secure checkout via PayPal and Apple Pay.
Are your products ethically sourced?
At The Little House Shop, we prioritize working with independent artisans and suppliers who share our commitment to fair trade practices and sustainable manufacturing processes.